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But before we review a casino, we always make sure that it is fully licensed by the UK Gambling Commission, the regulatory authority that seeks to make gambling safe and fair for British players.
So what else should you look for when we review an online casino? This is because the best casinos also tend to have the best bonuses.
But what makes the best bonuses in the long term? Is it just the amount of money they offer or are there other things to be taken into account?
As things are getting increasingly stricter from a legal point of view, there are now fewer casinos offering big welcome bonuses, however luckily there are still some amazing bonuses around.
The best bonuses are those that give players a real chance of keeping some of their winnings. For this reason, the lower the wagering requirements on the bonus, the better it is.
In our online casino reviews, we also look at other limitations like caps on winnings and time for wagering the bonus, since these all dictate how much you can profit in the end.
You can find more information on casinos with low wagering requirements here. The best casinos are those that run regular free spins promotions, providing players with the opportunity to claim more spins either as part of a weekly reload or by winning spins following an online tournament or prize draw.
Just like bonuses, the best free spins offers come with lower wagering requirements or no wagering at all! Who minds a good dose of excitement from time to time?
We believe that the best casinos are those that have regular offers that existing players can claim either by depositing or by simply playing their favourite casino games.
As we review a casino, we have a very close look at its offers to determine how rewarding they actually are. Unibet UK , for instance, holds massive prize drops on slot games every month, which award thousands of pounds in wager-free cash to the winners.
Check it out below! A good rewards program will include bonuses and other treats that are not too difficult to claim.
For example, PlayOjo casino UK rewards players with cash back on every real money bet they place, which means that players can keep getting rewarded in the long term!
On the other hand, players who have not yet reached VIP level should also expect to benefit from the casino's Loyalty or Rewards Program. A good rewards scheme will include bonuses and other treats that are not too difficult to claim.
Variety is one of the keys to success for any online casino these days, as different players seek for different kinds of games depending on their personal preferences.
In our online casino review, we give a lot of importance to the selection of games offered by each operator. Such casinos will tailor their bonuses and rewards to slot players, and will also update their game collection regularly with new releases.
Look for a casino which offers games by a range of developers if you love to discover different content, or, if you like a particular developer such as NetEnt or Quickspin , check whether the casino offers its games as soon as they are released.
In all our casino reviews, we list what kind of table games and variants each casino has on offer. Nowadays, almost all casinos have opened their own live dealer tables, enabling players to enjoy an authentic table game experience streamed to their desktop or mobile in real time!
The best ones will offer VIP tables for live Blackjack and Roulette and tables with different limits to suit all budgets. This is an immersive experience which gives you the feel of being inside a real land-based casino, allowing you to move between tables and 'meet' real players and live dealers!
The online games at a casino are usually not developed in-house, but are created by independent game providers and studios with whom the operator partners up.
The more providers a casino partners up with, the greater its game selection will be, and the best casinos typically offer games by a multitude of providers.
This is why in every casino review, we list all the game providers whose games are available at each casino. On the other hand, if you enjoy live casino games, check whether the casino hosts tables by Evolution Gaming , Playtech or Netent Live, which are the top live casino providers in the industry.
This is because they make special deals with providers to offer some of their titles exclusively on their platform. In our casino reviews, we check out whether or not a casino offers exclusive games in order to be able to inform our visitors.
While the games play out by the same rules, their look and feel will be different if you take a seat at a branded table. Another important factor that may affect your decision whether or not to join a casino is the payment methods supported.
Every player would like to be able to deposit and withdraw using his or her preferred method, so in our casino reviews we make sure we list which options are available for each casino.
However, due to the time it takes to withdraw money to a debit card, a lot of players prefer to make use of e-wallets or mobile payment solutions in order to benefit from instant withdrawals.
Here are the most popular deposit and withdrawal methods that are accepted by the best casinos in the UK:. A Return to Player Percentage, or RTP, refers to the percentage that a casino pays back to customers in the long run.
The best payout casinos in the UK will have a higher RTP rate than average, mainly because of two factors:. Of course, when we review an online casino, we take into account what kind of games and bonuses are available, and also check the official RTP rate of the casino if this has been published.
A casino may publish its official RTP rate on the website, or may also decide to publish the RTP of every one of its games. CasinoHawks can recommend the friendly PlayOjo casino as a casino with a great RTP rate.
This is because at PlayOjo, players get a small percentage of cash back on every wager they make, which allows them to accumulate a decent amount in the long term.
Most of us would agree that customer service is what makes or breaks any business, and casinos online are no exception. You can typically contact support via live chat or email, though some casinos will also have a phone number.
Before writing our online casino reviews, we test out the customer support team via random chats, and rate the level of support based on the promptness, accuracy and helpfulness of the replies we get.
There can be no future for a casino without mobile gaming, which is why we download or test the mobile-optimized version of each casino site before we write our reviews.
Some of them have also developed their own casino app to make life even easier for their players. The best mobile casinos allow you to shift between desktop and mobile gaming using the same account, while qualifying for the same bonuses and offers.
As more and more online games are being adapted to HTML5, the selection of games available on mobile is getting vaster, and you should be able to locate them easily and launch them quickly on the go!
All of the casinos that we review here at CasinoHawks comply with strict responsible gambling standards to protect vulnerable or underage players.
Most of them have responsible gambling tools that players can make use of, including:. This would mean that if you are to be in luck and win at the online casino that you would want to be paid your winnings in good time.
So once again when we look at an online casino we also take into account how long they take to process your withdrawals and how long it would take to reach your designated payment method.
Take a look at our ratings on the casino reviews to find out who has the highest payment method ratings. It is very important that when you are looking into an online casino that you need to check on what casino games the UK casino site is offering.
As previously mentioned many times across our site you will have seen some of the Software providers such as Netent and Microgaming.
Every single software provider must have a license to operate and sometimes just because the casino site is licensed does not mean that the software.
But you can be sure that the most popular casino software providers are so you would be safe when playing these games.
New players only. Wagering occurs from real balance first. No further update is available ever since then. No reaction policy, good regulator.
Black points: 20 for this casino. The player's winning was confiscated due to a multiple breached rules of the casino. The player registered and accepted a welcome bonus offer.
Shortly after that they won, requested a withdrawal and sent all the documents requested by the casino for verification. The next day they received an email where the casino informed the player about confiscating their winning due to multiple broken rules.
The player filled the complaint and the casino never responded to it where the ThePOGG recommended asking the ADR service eCORGA for help.
Ever since then there is no update available about this case. Read more on: thepogg. The player's winning was denied due to a self-exclusion at the casino's sister site.
The player was self-excluded at the casino's sister site and when they requested a withdrawal, it was denied due to this reason.
The casino decided to not to pay the player's winning nor the deposit. They also stopped responding to their request which made this case unresolved.
Black points: for this casino. The player's winning was confiscated due to a self-exclusion at the sister's casino. The casino decided to keep the winning and the deposit, too.
The player claimed that he did pass the verification so why wouldn't they pay him what he deserved. The ThePOGG recommended Dan to ask for the help of a gaming authority.
Unfortunately, the case was not resolved and it stayed open. Black points: 21 2 for this casino. The player's funds disappeared after a click of a button for no reason.
The player used a first deposit bonus but lost. When the player went to check on their account, they clicked on the bonus balance to remove the bonus funds and the whole amount disappeared.
There is no further information provided about this complaint. Complaints on related LeoVegas Casino Same owner. Account closed due to the accusation of the self-exclusion.
The player contacted the casino and was asked to send the documents for verification. After they contacted the casino for an update, they informed the player about being self-excluded back in without any proof.
The player never self-excluded themselve before. There is no further information on the case. Black points: 31 for this casino.
Account closed due to a multiple accounts holdings. The player had an old account where he self-excluded himself from a few years ago. He tried to reopen it by contacting the casino without a response.
He decided to open a new one, sent the documents for verification and while waited for the approvement, he played and won NOK6, He requested a withdrawal and the casino found out about his old account with them.
Due to the breach of terms and conditions of having two accounts, the account went under the review. After it was reviewed, the casino informed the player about being warned previously about creating more than one account with them.
The casino decided the accounts would remain closed due to having multiple accounts and they wouldn't pay the player his winnings.
There is no further information on this case. Disputed amount: 6, kr real money. Show 1 similiar complaints with black points in total 31 for this casino.
Insufficient evidence from casino. Black points: 97 for this casino. Duplicate accounts accusation, account closed and all funds seized.
The player requested a withdrawal of SEK18, and was asked to verify the documents. When the player called the support to ask which documents needed to be verified he was informed that there has been a mistake and the account will be closed due to multiple accounts registered under his name.
After he received an email from the finance department about it, he asked them if both accounts were verified and they answered with "no".
He also wanted to see a proof of double accounts but that was denied. The casino claimed that they have checked his accounts thoroughly and that he won't receive his deposit and the accounts would remain closed permanently.
There has been no further information on this case. Disputed amount: 18, kr real money. No reaction, good regulator. Black points: 22 for this casino.
The account has been locked for months due to a security check. The player said the situation was embarrassing for him.
He sent tens of emails, phone calls and live chats with no luck of getting an answer from the casino. Black points: 82 8 for this casino.
The player's account was blocked without an explanation given. The player complained that they made a withdrawal request but later on found out their account was blocked.
Many contact attempts with the casino had been made to no avail. The player didn't receive any explanation as to why their account got locked or what was wrong with the withdrawal request as all the documents needed for verification were submitted.
No reaction from the casino, no more update on this case. Show 1 similiar complaints with 82 black points in total 8 for this casino.
Delayed payment, likely paid. Delayed withdrawal process. A player from India complained their withdrawal request wasn't processed within the indicated timeframe.
When this issue arose with the casino, the player didn't receive any update so they created a complaint. The casino reacted to it and asked the player to send them a direct email.
No more update since then. Disputed amount: , INR bonus money. Black points: 50 5 for this casino. Duplicate accounts, terms and conditions breached, all funds were seized.
The player requested a withdrawal and shortly after that he provided the documents for verification, He received an email that stated that he had multiple accounts and could have reopened the old account.
But because he didn't have access to the old email address anymore, he couldn't do so. The other account was opened by his ex-wife with his information and her email address.